We've been off the air for a few months focussing on our new website and working with our client’s projects. But we are back with today’s guest Ramz Shaft who shares his journey to become a scrum master.

Ramz did not start his career in the IT project management space, but rather as a gamer, entrepreneur and salesman. He has a big personality who has learned how to manage his enthusiasm to be a rather more selfless facilitator, where empathy is critical. He talks about his career, the persistence and networking needed to get where he is and the reasons behind such a significant career change.

His career mirrored the arrival of the now all pervasive web and digital world we see today. He reflects on the tools we use old and new, and the many techniques and strategies he has learnt over the years. And especially how he has tailored his approach when dealing with small to large companies . Hierarchies anyone?

For any fledgling Scrum Masters, fresh from their CSM, can get insight into the challenges Ramz has overcome, his thinking on complexity and those difficult conversations we all bump into. Welcome to his chaos!

Find Ramz: linkedin.com/in/ramzshaft

Ramz Book Reference: Difficult Conversations by Douglas Stone, Bruce Patton and Sheila Heen (www.wob.com/en-gb/books/bruce-p…ations/978067092134)

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