Episode 13 discusses ways to handle customer complaints and why you need a customer complaints procedure to manage customer complaints effectively.

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Hey you! Welcome to the Customer Care Channel. Here we will be talking about everything customer related and more!

My name is Lisa and I am the Host of this pod, I'm a horse rider and also a mum of 2 under 2, I will be bringing you unfiltered customer advice to help you build happier, healthier relationships with your customers.

I've worked with customers in retail, hospitality and the corporate world.

I teach aspiring entrepreneurs and corporate career individuals how to build customer relationships, create a customer experience and provide the best customer service possible.

I will be sharing what I have learned about customers, supporting your customers and business so that YOU can learn how to manage your business and customers successfully to build happier and healthier business connections in order to make more sales.

Now if you would like to work together to build better customer experiences, DM me on instagram @customercarechannel

Now let's jump into the episode...

To Do:

Customer Profiling Template: Download

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Enroll onto Customer Experience Course: Enroll Here

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Contact:

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So, get listening!

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